Elysian Cleaning Services · Shuswap, BC
Frequently Asked Questions
Everything homeowners, realtors and rental managers ask before booking a clean with us — straight answers about scheduling, services, service area and how we work.
Questions and answers
Booking & Scheduling
How do I request a cleaning service?
Fill out the request form on this page, call 780-340-6244, or email elysiancleanltd@gmail.com. We typically reply within about an hour with availability, and every request gets a personalised estimate based on your space and the time you need — we never show pricing online.
How does booking work?
We book by time, not by a checklist of tasks. You choose a 3-, 4-, 5- or 6-hour block, tell us your priorities for the visit, and we plan the clean around them. Repeat visits can run bi-weekly, monthly, or whenever suits you.
Do I need to be home during the clean?
No — most of our regular clients aren't home. Many leave a key or a door code, and we lock up behind us when we leave.
How far ahead should I book?
A week or two is ideal for routine visits, but plans move — we regularly fit in short-notice and last-minute cleans, so it never hurts to call 780-340-6244.
Can I skip or reschedule a visit?
Of course. Holidays, houseguests and lake weekends change plans — just let us know ahead of time and we'll move your visit.
Our Services
What cleaning services do you offer?
Bi-weekly home cleaning, move-out and move-in deep cleans, vacation rental and Airbnb turnovers, post-construction cleaning, commercial cleaning and window cleaning — for homes, cabins, rentals and businesses across the Shuswap.
What happens during a regular visit?
Kitchens and bathrooms cleaned and sanitized, floors vacuumed and mopped, surfaces and fixtures dusted, beds made and trash emptied. Every visit is shaped around your priorities, and your cleaner learns your home over repeat visits.
Do you handle linen and restocking for rentals?
Yes — turnovers include fresh linen on the beds, towels replaced, essentials restocked and a condition note after each stay, so you know exactly how the property was left.
Should the home be empty for a move-out clean?
Ideally yes — that's when we can reach every corner, cabinet and floor edge, including appliance interiors and grout. If timing is tight, tell us and we'll plan around it.
Service Area
Which communities do you serve?
Blind Bay, Salmon Arm, Sicamous, Sorrento, Chase and Enderby — and the rural areas between them. If you're just outside that range, give us a call; we're often able to help.
Where are you based?
We're locally based in Blind Bay, BC. We're a small local team — not a franchise — and the people who clean your home are your neighbours across the Shuswap.
Trust & Products
Are you licensed, insured and BBB accredited?
Yes on all three. We hold a business licence, carry full insurance for your home and belongings, and are accredited by the Better Business Bureau.
What cleaning products do you use?
Quality, low-impact products that are tough on grime but gentle on your family, pets and the lake. If you have a product preference or a sensitivity, let us know and we'll work with it.
Do you bring your own supplies and equipment?
Yes — we arrive with everything we need, so there's nothing for you to prepare or restock.
How do I get a price?
Send the request form with a few details about your space and the time block you'd like, and we'll reply with a personalised estimate. No pricing is ever shown online.
Didn't find your answer? Send us a request or call 780-340-6244 — we're happy to talk it through.
Ready for a Cleaner Home?
Send us a service request and we'll shape a visit around your space, your schedule and your priorities.
- Blind Bay, BC
- Sorrento, BC
- Salmon Arm, BC
- Sicamous, BC
- Chase, BC
- Enderby, BC
Typically respond within 1 hour · 780-340-6244